Privacy Policy
This Privacy Policy explains how we collect, use, and protect customer information when you visit our website or purchase from us.
Information We Collect
We may collect:
- Name
- Phone number
- Email address
- Delivery address
- Order details
- Payment transaction information
- Communication history with Surge Motors
How We Use Your Information
Customer information is used to:
- Process and fulfil orders
- Arrange deliveries
- Provide customer support
- Handle warranty claims
- Communicate order updates
- Improve our website and services
- Send marketing communications where customers have provided consent
Payment Information
Payments are processed securely through third-party payment providers.
Surge Motors does not store complete payment card information.
Sharing Information
We may share necessary customer information with trusted third parties, including:
- Delivery partners
- Payment providers
- Service providers required to complete orders
We only share information necessary to provide our services.
Cookies & Website Data
Our website may use cookies and similar technologies to improve user experience, analyse website performance, and provide better services.
Data Protection
We take reasonable measures to protect customer information and prevent unauthorised access.
Your Rights
Customers may request access, updates, or deletion of their personal information where applicable.
For any privacy-related questions, customers may contact Surge Motors directly.